Lifetime Powertrain Warranty
Welcome to Mike Molstead Chevrolet, Buick, Cadillac
Customer Satisfaction is #1
Our Charles City, IA dealership, near Waterloo, is a trusted Chevrolet, Buick, Cadillac dealership in Charles City and the reason why our loyal customers keep coming back. From the time you enter our showroom to when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive new and pre-owned inventory, as well as our competitive lease specials, financing options, and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. Mason City and Waterloo, IA, Chevrolet, Buick, Cadillac customers can drop by our dealership today.
Great customer service! I was in to finish up paperwork on the caravan I purchased and everyone was friendly to our family and interacted well with all of us! They ensured that all of my questions were answered and that things I wanted taken care of were completed. Anthony was my sales guy and he has been nothing but professional and has been willing to go above and beyond to ensure this experience went smooth for me. I'd recommend these guys to anyone and that you go see Anthony when you do, he is top notch!
Christion is a great salesman. He helped me find a truck that I love. Even tho I kept bothering him in off hours and late at night. Two thumbs up.
I liked the zero pressure sales. The quality of the vehicle I bought was/is awesome. I will definitely be back when I need another car.
Great service dept, out of town customer they took care of us in 90 minutes, Dec. 23, 2019, traveling from St. Louis to Minneapolis, we will be heading your way for our next purchase because of your drive train warranty
We were lucky enough to find two vehicles we were looking for at the same dealership and shop locally. Anthony was very helpful and quickly worked to answer any questions and ensure that we had a great buying experience.
They were super easy to work with and held up there ends of the deal... Three of the salesman played baseball with our son while finalize some paperwork
While traveling from Texas in our Ford 250 diesel truck, pulling a travel trailer, our check engine light came on. We pulled into Molstead Ford and they could not have been nicer! Not only did they get the truck back to running order, but they dropped us at a restaurant for lunch, picked us up and took us back to our camper, and later picked us up at the campground to pick up the truck. Super nice people! Above and beyond!
Service was good and quick. Very satisfied with my service.
Like my car. Was easy to deal with. In and out. Went over the car with me so I would understand all the features.
My vehicle broke down even though it isn't a vehicle they work on, they got the job done. It required numerous trips to find the right parts and wasn't easy, but they got it done. I couldn't be more impressed with Mark in the service department. He is a real gem. Thanks to Mark and the crew in service. 100% satisfied and grateful for your persistance.
I drove from Ankeny because Molstead had the exact Jeep I wanted. I worked with Kelly Molstead via email on the deal for the Jeep and my trade in. When I arrived at the dealership, the Jeep was exactly as represented and the process of purchase was a smooth experience. All the numbers were just as agreed on through email. Salesman Bruce Boerschel completed the transaction with us and was very thorough in sharing the highlights of the Jeep we purchased. The finance person (sorry, I do not remember his name) was friendly and thorough, and did not try to pressure us into add on sales. Overall this was a great experience.
I had a great experience trading in my vehicle. Great People, and Honest! I live in MN and Molstead had the vehicle I wanted. I bought the vehicle over the phone and Molstead delivered the vehicle to my home near the Twin Cities. Molstead also drove my trade-in vehicle back to their store. It was an effortless and enjoyable transaction. Molstead promised and Molstead followed through!
Well I was looking for a used Truck and found one at there site called and Talked to a guy Named Brady he was very nice we set a time and day to come check it out and I asked Brady not to start it or anything cuz i wanted to check it out all the fluids and stuff when it's cold he did as i asked and was very nice and friendly He even came out and cleaned it off from snow made us feel just like at home all the staff there was friendly no one was pushy like just trying to make a sell or anything over all i say it is one of the best dealership's i have seen I will recommend this dealership to anyone!!!!! P.S they have some Good hot coffee to did not even have to ask He asked us soon as we got there and even got it for us!!!!
I've never liked the car-buying process. Pushy salespeople, price haggling and up-selling aren't fun. So naturally I was prepared for this when I went the Mike Molstead Motors. To my surprise, there was none of this. I was contacted by Keegan Davis after submitting my vehicle information on Autotrader.com. There was no pressure, he just wanted to know what I was looking for, and if he could help. I lived over 2 hours away, but decided it would be worth the trip if I ended up with a good deal. The first thing I noted was how friendly everyone at the dealership was. Everyone I came in contact with, or even casually walked by greeted me, and not in the superficial "we're going to be nice to you because we want to sell you a car" kind of way, it was genuine. I got the feeling that everyone who worked there liked their job and liked working there. Keegan was professional and helpful through out the process. We came to an agreement on a price for the vehicle I wanted, and they gave me a great price on my trade-in. I drove home in the new (to me) vehicle with a smile on my face, still in disbelief that the process was, dare I say, enjoyable. Even though it's quite a haul for me, when it comes time for a new vehicle, I will check out Mike Molstead Motors first. They are that good.