Lifetime Powertrain Warranty
Welcome to Mike Molstead Motors, Inc.
Customer Satisfaction is #1
Our Charles City, IA dealership, near Waterloo, is a trusted Chevrolet, Buick, GMC dealership in Charles City and the reason why our loyal customers keep coming back. From the time you enter our showroom to when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive new and pre-owned inventory, as well as our competitive lease specials, financing options, and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. Mason City and Waterloo, IA, Chevrolet, Buick, GMC customers can drop by our dealership today.
While traveling from Texas in our Ford 250 diesel truck, pulling a travel trailer, our check engine light came on. We pulled into Molstead Ford and they could not have been nicer! Not only did they get the truck back to running order, but they dropped us at a restaurant for lunch, picked us up and took us back to our camper, and later picked us up at the campground to pick up the truck. Super nice people! Above and beyond!
My vehicle broke down even though it isn't a vehicle they work on, they got the job done. It required numerous trips to find the right parts and wasn't easy, but they got it done. I couldn't be more impressed with Mark in the service department. He is a real gem. Thanks to Mark and the crew in service. 100% satisfied and grateful for your persistance.
I drove from Ankeny because Molstead had the exact Jeep I wanted. I worked with Kelly Molstead via email on the deal for the Jeep and my trade in. When I arrived at the dealership, the Jeep was exactly as represented and the process of purchase was a smooth experience. All the numbers were just as agreed on through email. Salesman Bruce Boerschel completed the transaction with us and was very thorough in sharing the highlights of the Jeep we purchased. The finance person (sorry, I do not remember his name) was friendly and thorough, and did not try to pressure us into add on sales. Overall this was a great experience.
Well I was looking for a used Truck and found one at there site called and Talked to a guy Named Brady he was very nice we set a time and day to come check it out and I asked Brady not to start it or anything cuz i wanted to check it out all the fluids and stuff when it's cold he did as i asked and was very nice and friendly He even came out and cleaned it off from snow made us feel just like at home all the staff there was friendly no one was pushy like just trying to make a sell or anything over all i say it is one of the best dealership's i have seen I will recommend this dealership to anyone!!!!! P.S they have some Good hot coffee to did not even have to ask He asked us soon as we got there and even got it for us!!!!
I've never liked the car-buying process. Pushy salespeople, price haggling and up-selling aren't fun. So naturally I was prepared for this when I went the Mike Molstead Motors. To my surprise, there was none of this. I was contacted by Keegan Davis after submitting my vehicle information on Autotrader.com. There was no pressure, he just wanted to know what I was looking for, and if he could help. I lived over 2 hours away, but decided it would be worth the trip if I ended up with a good deal. The first thing I noted was how friendly everyone at the dealership was. Everyone I came in contact with, or even casually walked by greeted me, and not in the superficial "we're going to be nice to you because we want to sell you a car" kind of way, it was genuine. I got the feeling that everyone who worked there liked their job and liked working there. Keegan was professional and helpful through out the process. We came to an agreement on a price for the vehicle I wanted, and they gave me a great price on my trade-in. I drove home in the new (to me) vehicle with a smile on my face, still in disbelief that the process was, dare I say, enjoyable. Even though it's quite a haul for me, when it comes time for a new vehicle, I will check out Mike Molstead Motors first. They are that good.
I located a car on the Auto Trader internet site at Molstead / Charles City. Phone conversation with sales rep Adam yielded excellent results. Included detailed walk-around description of vehicle, extended warranty details, prox trade-in value, and eventually pulling the vehicle from other possible sale until I arrived later that day. The car was exactly as described, my trade was acceptable and we made a deal with no high pressure, no gimmicks, no surprises. After a 260 mile one way drive, surprises are not welcome. ( Jim in finance was very helpful as well ) Friendly, helpful, innovative, and what a beautiful Cadillac ....... Rodger Rang - Sioux Falls, SD
I have given the highest possible score to this dealership because they are number 1 in all aspects of the car buying experience. Every employeee is top notch in knowledge of their job, friendliness, honesty, and reliability. No dealership works harder to make their customers feel at ease. You know you are being well cared for from the moment you step onto the lot. It is a beautiful facilty, too! Spotless, well lit and comfortable. They even have a wonderful waiting area with tv, kids play room, snacks, newspapers, all just to pamper their customers! I enjoy being a bit spoiled! I have bought several vehicles here, and plan to be back! I have never felt so at home and appreciated at any other dealership, these people really do care! So hard to find these days! A dealership with a heart! I stop by just to chat once in a while! I have also used the shop for repairs and maintence. Wonderful! You take them your problems, they fix them fast, and back on the road you go! They fix things right the first time! Very smart people! Very nice people! The garage is also shiny clean!If they don't have what you want, they will find it! They did for me! I just can't say enough about Mike Molstad Motors---the best in the business---and super people, every one of them! How refreshing!
Mike Molstead Motors, Inc. is and has been a very reputable business in Charles City for 15 years. We have found the employees, especially Dan Klatt, to be very personable, informative and honest. The business is very community oriented and gives back to Charles City in many charitable ways. It is always a pleasure to visit their lot and their showroom and I never hesitate to call if I am in need of any advice or information, as they are very congenial and helpful with their response.
Mike Molstead and team prove time and time again that they will WORK FOR THEIR CUSTOMER to find exactly what they want and truly deliver VALUE. I have purchased my last 2 vehicles from Jeff, despite living over 2 hours away from the dealership. I know I can count on Team Molstead to get the clear picture, and its very clear to me they have genuine interest in their customer's satisfaction. This includes but is not limited to: follow up calls and mailings, availability anytime I have a question or concern, proactively contacting their customers when better deals may be available, sales people that call you back!! etc. The best part of my experience??? If they don't have what you are looking for, tell them what you want! My last 2 cars we searched online to find exactly what I wanted..... now that is taking it the extra step in my opinion. Superior sales and service, combined with the #1 service team in IA led by Scott is enough reason to continue to give my business to Mike and team.... and enough reason for me to recommend them to everyone I know that is looking for a great deal and a great experience. Thank you to all the staff at Mike Molstead Motors... all of you play a huge role in making the dealership what it is today.
This is our first experience with Mike Molstead Motors and certainly look forward to future purchases from them. Several of our friends have purchased vehicles here and we heard great comments. We worked with Keagan and there was no sales pressure and great follow-up after the purchase, making sure we were happy, etc. We were extremely pleased with the trade-in allowed on our Escalade and love our car. Keep up the good work!
I have purchased several vehicles from Dan and every time he was in toned to what I was looking for in a car. There was no presure to purchase. If the vehicle Dan had for me wasn't what I was looking for he was willing to wait until something more to what I was looking for was available. Dan knows and understands what I need and want in a car. He is very knowledgable about the vehicle and is willing to go out of his way to see that I am satisfied with my purchase.
Mike Molsteads in Charles City, Iowa is a wonderful and friendly place to buy a vehicle. The staff are very helpful and friendly. If your vehichle is in the shop they are nice to give you a car to use until it is fixed. The service is quick unless it is a bigger job. Molsteads is the only place to shop.
We had been to a different dealership looking at the same model car but were not offered enough for our trade-in. We stopped at Mike Molestad's in Charles City and were greeted by Tad. We asked about the model we were looking for and he told us that they did not have it on their lot. I was getting ready to leave and said that we would look else where. Tad said that they could locate one and bring it in. I said that I did not want to mess around with trips back and forth to managers and haggle over the price of my trade in. Tad said no problem and the rest is history and we love our new car and our new dealership.
Dan searched for the car I wanted for several weeks and let me know whenever they had something he thought I might like. When I decided on the Equinox both Joe and Dan were very easy to deal with and I was able to get the financing and a payment I could afford.
My husband and I have purchased many vehicles from Mike Molstead Motors over several years. It is has always been a great experience. The dealership is above average in their customer service and their shop is so clean and neat. Everyone great and would highly recommend. Have sent several of our clients there.
We wont buy a vehicle anywhere else besides Mike Molstead motors.We have purchased 5 vehicles from them thus far and plan to keep our business with them. Highly recommend their services,they are all very friendly. We Would also recommend the detail department they due an amzing job, and are very friendly as well!
I have purchased cars from this dealership for over 15 years, and purchase at least one per year. I have always been treated so good on the entire deal, this dealer treats people so well, I give them the highest rating I can, value, service, and price, they do it all.
fair and easy to work with, sales consultant was very helpful and was able to locate the deal I needed, most definatley with buy from this dealer again the next time I'm in the market for a vehicle.I would recommend this dealer to anyone. This dealer has a great selection of vehicles at any price range
I have personally purchased 12 cars from this dealership. My company has purchased dozens of pickups from this dealership. I have never been disappointed in the purchased vehicle. Our minor issues have always been addressed to our satifaction. As fellow business owners and employers I have respect for the dealership's support of the local community.
Since moving to Charles City 13 years ago I have always been impressed with the service that has been provided. Something as simple as picking my car up and dropping it back off at my workplace to the confidence that I can trust Jason Etherington in the service department to take care of all of our auto service needs without being taken advantage of. I have purchased 6 cars and have recommended Molstead Motors to my parents, sister, and my in-laws, all who have purchased vehicles with no regrets from Mike Witham my sales consultant. I also appreciate a business and a owner that contributes back into the community and Mike Molstead has been very generous in giving back to Charles City as well as other local communities.
I have bought several vehicles from Mike Molstead Motors over the years and would rank them as the best dealership I have ever dealt with. I have been to (Lake Jackson,Texas,Amarillo,Texas,Detroit,Michigan,Albany,New York,and Morgantown,W.V. and I have to say that the buying expierence is the best and the service is really great. They have a gentleman named Jason Etherington in the service advisement area he is the greatest person to talk to, and find out what is going on with your vehicle. (I don't know what they pay him, BUT he should get more.) I WOULD DEFFENTLY RECCOMEND MIKE MOLSTEAD MOTORS TO ANYONE ANY TIME.