Lifetime Powertrain Warranty
Welcome to Mike Molstead Motors, Inc.
Customer Satisfaction is #1
Our Charles City, IA dealership, near Waterloo, is a trusted Chevrolet, Buick, GMC dealership in Charles City and the reason why our loyal customers keep coming back. From the time you enter our showroom to when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive new and pre-owned inventory, as well as our competitive lease specials, financing options, and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. Mason City and Waterloo, IA, Chevrolet, Buick, GMC customers can drop by our dealership today.
I have never had such an easy time purchasing a vehicle in my life. I first dealt with Kelly Molested who took care of all the preliminary paperwork and setting up financing. When I got there I dealt with Mickey Johnston who finalized everything. About an hour and we were in and out. Thank you both.
You have to love a dealership that treats you as family when you come from out of state to buy a new SUV. I was a new buyer to the dealership and to be treated this way by a small town dealership was amazing. You do not get this kind of treatment from the big town dealerships. Mike did a great job as the salesman. It felt like he was an uncle explaining everything. Love your dealership!
Great customer service! I was in to finish up paperwork on the caravan I purchased and everyone was friendly to our family and interacted well with all of us! They ensured that all of my questions were answered and that things I wanted taken care of were completed. Anthony was my sales guy and he has been nothing but professional and has been willing to go above and beyond to ensure this experience went smooth for me. I'd recommend these guys to anyone and that you go see Anthony when you do, he is top notch!
Christion is a great salesman. He helped me find a truck that I love. Even tho I kept bothering him in off hours and late at night. Two thumbs up.
I liked the zero pressure sales. The quality of the vehicle I bought was/is awesome. I will definitely be back when I need another car.
Great service dept, out of town customer they took care of us in 90 minutes, Dec. 23, 2019, traveling from St. Louis to Minneapolis, we will be heading your way for our next purchase because of your drive train warranty
We were lucky enough to find two vehicles we were looking for at the same dealership and shop locally. Anthony was very helpful and quickly worked to answer any questions and ensure that we had a great buying experience.
While traveling from Texas in our Ford 250 diesel truck, pulling a travel trailer, our check engine light came on. We pulled into Molstead Ford and they could not have been nicer! Not only did they get the truck back to running order, but they dropped us at a restaurant for lunch, picked us up and took us back to our camper, and later picked us up at the campground to pick up the truck. Super nice people! Above and beyond!
Service was good and quick. Very satisfied with my service.
Professional, efficient, and accommodating from the salesman and other staff.2019
It was a totally easy experience. The salesman was low key, no pressure, but asked what I was looking for and showed me options. He truly took the time to be sure I got the best vehicle at the best price for me.
Dan Klatt was SuPeR to work with! I really appreciated his willingness to work with me! I would highly recommend Dan if you are in the market for a vehicle!
Great car buying experience. Friendly staff and quick service. Helped with my first large adult purchase and made it pretty painless! Very nice facilities. They were also very willing to fix some small issues I found with the vehicle.
My vehicle broke down even though it isn't a vehicle they work on, they got the job done. It required numerous trips to find the right parts and wasn't easy, but they got it done. I couldn't be more impressed with Mark in the service department. He is a real gem. Thanks to Mark and the crew in service. 100% satisfied and grateful for your persistance.
Great buying experience, price was best around. Great service,no complaints at all.
Beautiful facilities and friendly service people!! The service is awesome!! Waiting time short.
Met at the door for our oil change appointment. Very pleasant and did a good job.
Quick and easy, they weren't there to sell you they helped to try and get you in the vehicle you need. Worked their hardest to fit all of my requirements.
This was the best buying process I have ever been through. I called about the used F150 I was looking to purchase, they got back to me very quickly with all the info I requested. Anthony was honest about any blemishes on the vehicle even down to a tiny tear in the roof liner. He was easy to work with, I asked for their best price on the phone and they came back with a great price! Offered me top dollar on my trade and Jim in the finance department was awesome to work with! He was honest and offered me additional warranties but was not pushy at all. Everyone at Mike Molstead was a pleasure to work with and they have won my future business!
Excellent service! No problems with the appointment.
Excellent, very helpful, had all the paperwork ready when went to pick up car. Was given pointers on the car before we left.
Love the new pricing system. Everything is already bottom dollar.
Thank you Jared and Josh!!! We found a used, a very slightly used wrangler online, called and talked to Jared and he did everything he could to help us out including delivering it to us 385 miles away!!! Jared and Josh, next time we are in the market, or know someone else that is, you will be our go to guys!! Thank you for everything, we absolutely LOVE ❤️ the Jeep!!!
Very good experience, no surprises. The car matches the description received on the phone
Pleasure working with Kaleb and Joe. They where very accommodating and made the purchase a fun experience. The modern facility is very impressive.