Customer Testimonials

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DealerRater Aug 17, 2019

While traveling from Texas in our Ford 250 diesel truck, pulling a travel trailer, our check engine light came on. We pulled into Molstead Ford and they could not have been nicer! Not only did they get the truck back to running order, but they dropped us at a restaurant for lunch, picked us up and took us back to our camper, and later picked us up at the campground to pick up the truck. Super nice people! Above and beyond!

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DealerRater Apr 29, 2019

My vehicle broke down even though it isn't a vehicle they work on, they got the job done. It required numerous trips to find the right parts and wasn't easy, but they got it done. I couldn't be more impressed with Mark in the service department. He is a real gem. Thanks to Mark and the crew in service. 100% satisfied and grateful for your persistance.

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DealerRater Jul 11, 2018

I drove from Ankeny because Molstead had the exact Jeep I wanted. I worked with Kelly Molstead via email on the deal for the Jeep and my trade in. When I arrived at the dealership, the Jeep was exactly as represented and the process of purchase was a smooth experience. All the numbers were just as agreed on through email. Salesman Bruce Boerschel completed the transaction with us and was very thorough in sharing the highlights of the Jeep we purchased. The finance person (sorry, I do not remember his name) was friendly and thorough, and did not try to ...

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DealerRater Feb 11, 2014

Well I was looking for a used Truck and found one at there site called and Talked to a guy Named Brady he was very nice we set a time and day to come check it out and I asked Brady not to start it or anything cuz i wanted to check it out all the fluids and stuff when it's cold he did as i asked and was very nice and friendly He even came out and cleaned it off from snow made us feel just like at home all the staff there was friendly no one was ...

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DealerRater May 1, 2012

I've never liked the car-buying process. Pushy salespeople, price haggling and up-selling aren't fun. So naturally I was prepared for this when I went the Mike Molstead Motors. To my surprise, there was none of this. I was contacted by Keegan Davis after submitting my vehicle information on Autotrader.com. There was no pressure, he just wanted to know what I was looking for, and if he could help. I lived over 2 hours away, but decided it would be worth the trip if I ended up with a good deal. The first thing I noted was how friendly ...

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DealerRater Mar 9, 2011

I located a car on the Auto Trader internet site at Molstead / Charles City. Phone conversation with sales rep Adam yielded excellent results. Included detailed walk-around description of vehicle, extended warranty details, prox trade-in value, and eventually pulling the vehicle from other possible sale until I arrived later that day. The car was exactly as described, my trade was acceptable and we made a deal with no high pressure, no gimmicks, no surprises. After a 260 mile one way drive, surprises are not welcome. ( Jim in finance was very helpful as well ) Friendly, helpful, innovative, and what a beautiful Cadillac ....... Rodger ...

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DealerRater Nov 6, 2010

I have given the highest possible score to this dealership because they are number 1 in all aspects of the car buying experience. Every employeee is top notch in knowledge of their job, friendliness, honesty, and reliability. No dealership works harder to make their customers feel at ease. You know you are being well cared for from the moment you step onto the lot. It is a beautiful facilty, too! Spotless, well lit and comfortable. They even have a wonderful waiting area with tv, kids play room, snacks, newspapers, all just to pamper their customers! I enjoy being a bit spoiled! ...

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DealerRater Oct 28, 2010

Mike Molstead Motors, Inc. is and has been a very reputable business in Charles City for 15 years. We have found the employees, especially Dan Klatt, to be very personable, informative and honest. The business is very community oriented and gives back to Charles City in many charitable ways. It is always a pleasure to visit their lot and their showroom and I never hesitate to call if I am in need of any advice or information, as they are very congenial and helpful with their response.

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DealerRater Oct 28, 2010

Mike Molstead and team prove time and time again that they will WORK FOR THEIR CUSTOMER to find exactly what they want and truly deliver VALUE. I have purchased my last 2 vehicles from Jeff, despite living over 2 hours away from the dealership. I know I can count on Team Molstead to get the clear picture, and its very clear to me they have genuine interest in their customer's satisfaction. This includes but is not limited to: follow up calls and mailings, availability anytime I have a question or concern, proactively contacting their customers when better deals may be available, ...

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DealerRater Oct 28, 2010

This is our first experience with Mike Molstead Motors and certainly look forward to future purchases from them. Several of our friends have purchased vehicles here and we heard great comments. We worked with Keagan and there was no sales pressure and great follow-up after the purchase, making sure we were happy, etc. We were extremely pleased with the trade-in allowed on our Escalade and love our car. Keep up the good work!

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DealerRater Oct 28, 2010

I have purchased several vehicles from Dan and every time he was in toned to what I was looking for in a car. There was no presure to purchase. If the vehicle Dan had for me wasn't what I was looking for he was willing to wait until something more to what I was looking for was available. Dan knows and understands what I need and want in a car. He is very knowledgable about the vehicle and is willing to go out of his way to see that I am satisfied with my purchase.

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DealerRater Oct 28, 2010

Mike Molsteads in Charles City, Iowa is a wonderful and friendly place to buy a vehicle. The staff are very helpful and friendly. If your vehichle is in the shop they are nice to give you a car to use until it is fixed. The service is quick unless it is a bigger job. Molsteads is the only place to shop.

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DealerRater Oct 28, 2010

We had been to a different dealership looking at the same model car but were not offered enough for our trade-in. We stopped at Mike Molestad's in Charles City and were greeted by Tad. We asked about the model we were looking for and he told us that they did not have it on their lot. I was getting ready to leave and said that we would look else where. Tad said that they could locate one and bring it in. I said that I did not want to mess around with trips back and forth to managers and ...

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DealerRater Oct 27, 2010

Dan searched for the car I wanted for several weeks and let me know whenever they had something he thought I might like. When I decided on the Equinox both Joe and Dan were very easy to deal with and I was able to get the financing and a payment I could afford.

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DealerRater Oct 27, 2010

My husband and I have purchased many vehicles from Mike Molstead Motors over several years. It is has always been a great experience. The dealership is above average in their customer service and their shop is so clean and neat. Everyone great and would highly recommend. Have sent several of our clients there.

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DealerRater Oct 27, 2010

We wont buy a vehicle anywhere else besides Mike Molstead motors.We have purchased 5 vehicles from them thus far and plan to keep our business with them. Highly recommend their services,they are all very friendly. We Would also recommend the detail department they due an amzing job, and are very friendly as well!

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DealerRater Oct 27, 2010

I have purchased cars from this dealership for over 15 years, and purchase at least one per year. I have always been treated so good on the entire deal, this dealer treats people so well, I give them the highest rating I can, value, service, and price, they do it all.

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DealerRater Oct 27, 2010

fair and easy to work with, sales consultant was very helpful and was able to locate the deal I needed, most definatley with buy from this dealer again the next time I'm in the market for a vehicle.I would recommend this dealer to anyone. This dealer has a great selection of vehicles at any price range

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DealerRater Oct 27, 2010

I have personally purchased 12 cars from this dealership. My company has purchased dozens of pickups from this dealership. I have never been disappointed in the purchased vehicle. Our minor issues have always been addressed to our satifaction. As fellow business owners and employers I have respect for the dealership's support of the local community.

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DealerRater Oct 26, 2010

Since moving to Charles City 13 years ago I have always been impressed with the service that has been provided. Something as simple as picking my car up and dropping it back off at my workplace to the confidence that I can trust Jason Etherington in the service department to take care of all of our auto service needs without being taken advantage of. I have purchased 6 cars and have recommended Molstead Motors to my parents, sister, and my in-laws, all who have purchased vehicles with no regrets from Mike Witham my sales consultant. I also appreciate a business and a ...

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DealerRater Oct 26, 2010

I have bought several vehicles from Mike Molstead Motors over the years and would rank them as the best dealership I have ever dealt with. I have been to (Lake Jackson,Texas,Amarillo,Texas,Detroit,Michigan,Albany,New York,and Morgantown,W.V. and I have to say that the buying expierence is the best and the service is really great. They have a gentleman named Jason Etherington in the service advisement area he is the greatest person to talk to, and find out what is going on with your vehicle. (I don't know what they pay him, BUT ...

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